Frequently Asked Questions
Which payment methods do you accept?
We accept Cash or Check.
Our payment policy is; half down deposit and remaining balance due upon completion.
If your furniture is not picked up or scheduled for delivery within 3 days of completion it is subject to a storage charge of $3.50/day.
How long will it take to repair my items?
A simple loose chair re-glue typically is back to you with a couple of days or so, the same goes for most simple cosmetic repairs we see coming in. The more complex or involved repairs of badly damaged furniture can be in our shop for a couple of weeks, even up to a month. It is best to discuss your project with us to get a better idea your timeline.
Do you offer Pick-up and Delivery?
We do offer both pick-up and delivery of your furniture. The Pricing is based on mileage, size, and number of people needed. Inquire for pick-up and delivery costs for your project.
How long will it take to refinish my items?
The refinishing process on average start to finish takes 4-5 weeks.
During our busy Spring/Summer seasons it can take up to 6-8 weeks.
Contact us for a current timeline on furniture refinishing.
Do you offer upholstery services?
Unfortunately at this time we do not offer upholstery services, but we can refer you to a few different local upholsterers that we work with frequently and schedule their work around ours. Making it simple for you, just the way it should be. Call 978-567-8700 for a referral.
Can you replace my furniture hardware?
Yes, we work with our clients that are looking to replace missing or damaged hardware, or that want to update the style with completely new hardware. The sourcing and installation of hardware is an additional cost added to your balance.